Viva Hub – Privacy Policy

This Privacy Policy is effective as of April 15, 2012.

VivaHub, Inc., a Delaware corporation, is the provider of this Website, and its family of sites (referred to as "VivaHub" "us" "our" and "we"), and is committed to protecting your privacy online. This Privacy Policy discloses the privacy practices for VivaHub. If you have any questions about this Privacy Policy, please e-mail us.

Please read the following carefully to learn what information we collect from Users and how we use that information. By accessing and/or using, you agree to be bound by this Privacy Policy, as well as, the Terms and Conditions, and/or other Agreements, as applicable, contained elsewhere on this Website. By accessing or using our site, you acknowledge that you have read, understand, and agree to be bound by this Privacy Policy and the Terms and Conditions. If you do not wish to be bound by these terms, please exit the Website and discontinue your use and access of this site immediately.

Types of Information VivaHub Collects and Why We Collect it

VivaHub collects several different types of information through your engagement in our website, including Personal Information that you provide to us, Personal information that we may receive from third party partnerships that we engage in, and information that we collect through the use of technology.

VivaHub collects information about Users in order to provide superior customer service and administer our business. VivaHub's ultimate goal is to provide you with easy access to offers for goods and services that are tailored to your particular interests and needs. Users' personal information allows VivaHub to communicate particular offers, specials, promotions that may be of interest to individual Users to said Users directly.

This information includes the following:

  • 1. First and last name, locations and mailing address (including zip code), e-mail address, financial information (including credit card number, expiration date and authentication code), date of birth, gender, relationship status, household/family information, employment status, income, and other personally identifiable information based on activities engaged in while on;
  • 2. Transactional information based on your activities on;
  • 3. Email address and names of third parties for whom offers were purchased as gifts;
  • 4. Emails that you send us for support, your feedback, or other interactions, which we may store in our systems, or store associated with your User Account;
  • 5. Shipping address, billing address and other information you provide to us when purchasing an offer;
  • 6. Content provided to VivaHub, including, but not limited to pictures, comments, posts, blogs, reviews, ratings, feedback (including entire correspondence and attachments) and other correspondence as provided by you;
  • 7. Other information from your interaction with VivaHub's sites, services, Content and advertising, including computer and connection information, browser type, operating system, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
  • 8. Additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies;
  • 9. Information from other companies, such as demographic and navigation data;
  • 10. Other supplemental information from third parties and/or partners with whom you have registered;

Use and Disclosure of Collected Information

VivaHub will not sell, rent, trade, or share your personal information that we collect with third parties unless you ask or authorize us to do so, except as provided below and in this Privacy Policy.

VivaHub shares User content preferences and other information with the social network with which you have connected to VivaHub, along with those companies and persons you have asked us to share your information with.

VivaHub may choose to share some of your Personally Identifiable Information with VivaHub Merchants or VivaHub Fundraising Organizations. Certain information such as your name, e-mail address, or physical address may be transmitted to the Merchant or Fundraising Organization to facilitate the Voucher redemption process, or to comply with any applicable Laws in the case of a donation via Voucher, or cash. However, we will only share this with those Merchants or Fundraising Organizations whose offers you purchase. By sharing this information to these Merchants or Fundraising Organizations, it may allow them to market directly to you should they choose to do so. VivaHub specifically disclaims any and all liability for the actions of any Merchant or Fundraising Organization, as we do not have any responsibility for their actions, which are out of VivaHub's control.

Anonymous Information as well as Personally Identifiable Information may be provided to assist the Merchant or Fundraising Organization in better understanding their customers and supporters. This may be provided as information linked to your name, or may be provided in the form of demographic or purchasing data representing a larger group of purchasers. In such a case, the information may or may not expose certain Personally Identifiable Information about you to the Merchant or Fundraising Organization.

VivaHub may provide your personal information to authorized third-party service providers who work on behalf of VivaHub or with VivaHub to provide some of the services and features of, and to help us communicate with you. We may share your personal information with other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service). We require our third-party service providers to promise not to use such information except as necessary to provide the relevant services to us. We may share some or all of your personal information (other than credit card information) with Merchants whose offerss you have purchased for their commercial purposes and as is necessary to facilitate the offer. If you do not want us to use or disclose personal information collected about you in the manner identified in this Privacy Policy, you may not use VivaHub.

Additionally, we may create anonymous information records from personal information by excluding information (such as your name) that would otherwise make the anonymous information personally identifiable to you. Generally, we aggregate this information and use it in statistical analysis to help us analyze patterns in the use of VivaHub. We may also publish certain information such as demographic data, or otherwise share this with third parties such as our prospective merchants. This Privacy Policy does not limit our use or disclosure of any anonymous information in any way, and we reserve the right to use and disclose anonymous information to our partners, advertisers and other third parties in our discretion.

In the event we acquire additional companies, VivaHub may share some or all of your personal information with VivaHub affiliated companies that are under a common control, in which case we will require them to honor this Privacy Policy.

VivaHub might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that VivaHub, or substantially all of its assets are acquired, customer information will be one of the transferred assets. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer's assets may continue to process your personal information as set forth in this Privacy Policy.

We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.

Cookies and other Data Tracking

We use "cookies" (small files placed on your computer) on certain of our pages to help analyze our web page flow; save Users time; customize VivaHub's services by targeting and tracking your interests; content and advertising; measure promotional effectiveness, and promote trust and safety. Users are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our sites or services. Cookies collect non-personally identifiable information about Users. Users may encounter cookies from third parties on certain pages of the site that we do not control. This privacy policy does not cover cookies from third parties.

"Web beacons" and "Pixel Tags" are electronic images placed in the code of a web page. VivaHub uses web beacons and pixel tags to monitor the traffic patterns of users from one VivaHub page to another and to improve website performance. The information collected from web beacons is non-personally identifiable information about Users. VivaHub may work with third parties who use web beacons or pixel tags on our website for the same purpose.

Third Party Websites and Advertising

Third party distributors of advertisements may place or access cookies on your computer, as described above. VivaHub does not control these third party cookies, and you should check the privacy policy of the Internet advertising company or advertiser to see whether and how it uses cookies.

Whenever you click on links and banners on VivaHub that take you to a third party website, you will be subject to the third party's privacy policies, not VivaHub's. This Privacy Policy applies solely to information collected by VivaHub while you navigate If you leave by way of an internal link, banner, or otherwise, we urge you to read that website's privacy policy. VivaHub is not responsible for the policies, or practices of third parties.

User Choice Regarding Collection of Information and Access

Users can always choose not to provide information, even though it might be required to make a purchase or to take advantage of certain features. Users can add or update certain personal information in their accounts. Users can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of's essential features, we do recommend that you leave them turned on.

Despite your indicated email marketing preferences, we may send you administrative emails regarding VivaHub, including, for example, administrative and transactional confirmations, membership information, and notices of updates to our Privacy Policy if we choose to provide such notices to you in this manner. Unlike promotional e-mails, you cannot opt out from these transactional and administrative e-mails. Although the primary purpose of these emails is not to provide you with promotional material, they may contain within them some promotional material in them.

Any account holder can opt-out of the receipt of any promotional communications by logging onto their Account and modifying their subscription. Alternatively, or if you do not have a account, you may opt-out of the receipt of such communications by selecting the link at the bottom of any promotional e-mail communication and following the instructions.

Children and Minors

By accessing and using VivaHub, you are representing that you are at least 18 years old in order to purchase Offers, or that you are at least 13 years old and have a parent's or guardian's permission to use VivaHub. Children under the age of 13 may not use We do not purposefully, or knowingly, collect or maintain, Personal Information from Children under 13. Minors between the ages of 13 and 18 must obtain their parent's permission before submitting any information to VivaHub.

Facebook Connect

Facebook Connect is a link to third party website Facebook, and therefore is also guided by the Facebook Privacy Policy and Facebook Terms of Use. VivaHub allows Users to interact with VivaHub through their Facebook Account through "Facebook Connect." Through this features VivaHub Users may be able to interact with their friends, and share their activities through Wall and friends' News Feeds on Facebook. Facebook may also provide the User with certain personal information.

If you are logged into both VivaHub and Facebook, when you click the "Connect with Facebook" link, your VivaHub and Facebook profiles will merge your e-mail addresses for the two accounts with each other. If not, VivaHub will ask you if you wish to merge them, and will require you to enter your VivaHub credentials at that time, to validate that you control the account. If you are logged into VivaHub, but not Facebook, when you click the "Connect with Facebook" link, you will be prompted to enter your Facebook login credentials, or "Sign up for Facebook." By doing this, you permit VivaHub access to your Facebook information, and agree to the Facebook Terms of Use and Facebook Privacy Policy, in your use of our VivaHub sites.

If you are not registered currently registered with VivaHub as a User, and click "Sign in Using Facebook," you will be asked to enter your Facebook log-in credentials at which point you will be given the option to join VivaHub. Once you register with VivaHub and Connect with Facebook, you will be able to automatically post certain VivaHub activity onto Facebook. Should you wish to disable Facebook Connect, you can do so at any time by logging into your VivaHub account preferences. On the Facebook Applications Settings page, you have the ability to edit your privacy settings, or disconnect the services there.


At VivaHub, we take the Security of your information extremely seriously. We take significant and appropriate security measures, including physical, technological and procedural measures, to help to safeguard your personal information and to prevent unauthorized access and disclosure. In addition, we use industry-standard technology, such as firewalls and encryption in the transmission of certain sensitive personal information, designed to prevent unauthorized persons from gaining access to your personal information, and, as technology develops, we intend to take additional measures to improve security.

We want you to feel confident whenever you visit our website. We are focused on the security of your personal information and follow strict standards, processes and procedures that are designed to protect your personal information. We encrypt certain Personal Information using Secure Socket Later (SSL) technology to ensure that it is transmitted safely to us. However, VivaHub cannot promise, and you should not expect, that your personal information will remain secure in all circumstances. As mentioned elsewhere, it will always remain your responsibility to protect your password and computer from unauthorized access and misuse.

Changes to Privacy Policy

This Privacy Policy is subject to occasional changes at our discretion, and if we make any substantial changes in the way we use your Personal Information, we will post a notice on this page or may otherwise communicate the change to the Privacy Policy via email communication, or posting to our homepage. If you object to any such changes, you must cease using VivaHub. Your continued use of VivaHub following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Updating, Correcting, and Deleting Your Information

At VivaHub, you have access to the Personally Identifiable information that you provide to us, which you may change at any time by logging into your personal account, and making any changes you deem necessary.

Users are also responsible for keeping their personally identifiable information up to date. In the event you need to update your account, or other personally identifiable information, simply log into your account with VivaHub, correct the out of date information and save your changes.

If you choose to maintain a credit card number on our site, it will be stored in a secure and encrypted vault. You may delete a credit card by visiting your account page on the Website.

If you wish for VivaHub to update your account and/or profile, contact us in writing at VivaHub, Inc., 808 Washington St. Durham, North Carolina 27701, 919-794-8877,, or by submitting to the Contact Us page linked to at the bottom of this page. Please include in your email the following information: name, address, email address, and the information you would like VivaHub to update.

If you wish for VivaHub to delete your information, including but not limited to, any credit card information that is currently stored in your account profile, please contact us in writing with that request at the address above. It may be impossible to completely delete all of your information, as we periodically back up the data on our Site, and we must maintain track of all transactional history.

Contacting VivaHub, Inc.

Please contact VivaHub, Inc. at the following address:

808 Washington Street
Durham, North Carolina 27701
Telephone: 919-794-8877

Last Modified April 15, 2012.